01 / App Overview
Do you publish the app for me?
Yes, we handle the entire app publishing process for both Apple App Store
and Google Play Store, including all necessary setup, submissions, and
approvals.
Will the app work on both Android and iOS?
Yes, the app is available for both Google Play Store and Apple App Store,
so it works seamlessly across all devices.
What happens when I update a course on the website?
Any updates you make to your courses on the website will instantly reflect
in the app — no additional work required.
Will my existing courses work inside the app?
Yes! All your lessons, videos, quizzes, and assignments will sync automatically,
keeping your course progress intact.
Will the app match my brand’s identity?
Absolutely! The app is fully white-label, meaning it will display your
logo, colors, and name without any third-party branding.
Do I need a website to use the LearnDash mobile app?
Yes, the LearnDash mobile app integrates seamlessly with your existing
WordPress + LearnDash website, making learning easier and more convenient
for your mobile users.
02 / App Features
What is your refund policy?
We offer a money-back guarantee for certain services. Please check our
refund policy for specific terms regarding cancellations and refunds.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. We will stop further
billing, but any services already provided will remain in effect.
What happens if I stop paying the subscription?
If you stop paying the subscription, your app will no longer receive updates
and support. You may also lose access to certain premium features, but
your app will still be available to users.
Can custom features be added later?
Definitely! The app is flexible and can be expanded with new features,
screens, or integrations as your platform evolves.
Can my app support multiple instructors?
Yes, the app can sync multiple instructors if your website supports them,
providing an enriched experience for both instructors and learners.
Will my learners stay logged in?
Yes, the app keeps learners logged in so they can access content without
logging in again, leading to fewer drop-offs and smoother user experiences.
Can I send push notifications?
Absolutely! You can send push notifications for important updates, new
lessons, live classes, reminders, and more.
Can learners make payments from the app?
Yes, your learners can make in-app purchases using popular gateways like
Stripe, PayPal, Razorpay, and WooCommerce.
03 / Store Publish Service
Do I need my own Apple and Google developer accounts?
Yes, we publish the app under your accounts, so you fully own your app,
your branding, and your listings.
Is the app safe and secure?
Yes, we ensure that the app uses secure API authentication and follows
best security practices to protect your learners’ data.
How long does it take to build and launch the app?
Generally, it takes around 2–4 weeks to build and launch the app, depending
on the number of custom features and integrations you want.
Does one license cover both iOS and Android?
Yes, your LearnDash app license includes both iOS and Android platforms,
so you don’t need separate licenses for each.
Do I need to purchase the LearnDash LMS plugin separately?
Yes, the LearnDash LMS plugin is essential for connecting your website
with the app. It’s a one-time purchase and will work alongside the mobile
app.
04 / Support & Updates
Does the LearnDash App support SCORM?
Yes, SCORM is supported and can be integrated for tracking learning progress
in the LearnDash mobile app.
Do you guarantee my app will be approved?
While we handle the submission process and ensure the app meets Apple
and Google guidelines, we cannot guarantee that your app will be approved.
However, we work to ensure compliance with the app store requirements to
minimize rejection risks.
What if I face any issues after launch?
We offer continuous support and updates to ensure your app continues running
smoothly. If you encounter any issues, our team is here to assist.
100% Secure and Confidential.
